About Us

We are currently seeking empathetic and dedicated Registered Service Manager to lead our team.  As the Registered Service Manager, you will play a vital role in creating a positive and empowering atmosphere for our residents and staff.

Job Description

Service Management and Compliance:

• Develop, implement, and regularly review policies and procedures to ensure alignment with the Supported Accommodation (England) Regulations 2023 and best practices.
• Prepare for and lead the service through the OFSTED inspection process, ensuring compliance and continuous improvement.
• Maintain effective oversight of all supported accommodation settings, ensuring high-quality service delivery.

Staff Management and Development:

• Lead, motivate, and manage a team of staff, ensuring professional development through training and supervision.
• Promote a culture of trauma-informed and person-centred care.
• Oversee recruitment processes, ensuring all staff possess the necessary skills and qualifications.
• Conduct regular performance appraisals and promote continuous improvement.

Resident Care and Safeguarding:

• Develop and oversee personalised support plans to address the unique needs, goals, and aspirations of each young person.
• Implement and maintain robust safeguarding policies to protect residents from harm, ensuring all concerns are addressed promptly.
• Promote the physical, emotional, and psychological well-being of residents through trauma-informed approaches.

Operational and Financial Management:

• Manage budgets effectively to ensure the efficient use of resources without compromising care quality.
• Conduct regular risk assessments to maintain a safe living and working environment.
• Ensure accurate and up-to-date records are maintained in line with confidentiality and data protection regulations.

Stakeholder Engagement:

• Build and maintain positive relationships with external agencies, including local authorities, healthcare providers, and families.
• Encourage residents’ participation in community activities to promote social inclusion and independence.

Continuous Improvement:

• Identify opportunities for service enhancement and lead initiatives to improve outcomes for residents.
• Establish systems to gather and act on feedback from residents, staff, and stakeholders to inform service improvements.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Supportive and inclusive work environment.
• Making a meaningful difference in the lives of young people.
• Whe Care Services Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. If you are passionate about supporting young people and helping them reach their full potential, we invite you to apply for this rewarding Young Person Support Worker role.

This post is exempt from the provisions of the Rehabilitation of Offenders Act 1974.

Still interested?

Please read our full job description and person specification below, complete our application form and email to hr@whecare.org.